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Websites and the World Wide Web - what are they?

The Web, or World Wide Web (www) is a series of linked (by hyperlinks) documents that can be accessed via the internet.

The web and internet are often confused but are actually two different things - the web is the network of documents that is hosted on the internet, which is a giant network of computers that can communicate with each other. The web as we know it came about in the late eighties, an invention of British physicist Tim Berners-Lee, then an employee of Cern in Switzerland. The first browser was made available to the public a couple of years later, allowing anyone in the world to access 'The Web'.

To access the internet, a user requires a computer, an internet connection and a program known as a browser, which allows your computer to interpret web resources. Viewing a webpage requires the user to type in a 'Domain name' or URL into a browser to go directly to any given site, or navigate to a Search engine. Search engines constantly crawl the web for any document they are able to access and record content from each of those pages, ranking them by how relevant and suitable they are to the user searching, based on what they're searching for. Originally, websites were only able to display information with limited functionality, but as the technology has grown, so has the capability of the web and websites to interact with users and to query any number of data sources, resulting in the web being the necessity in each of our lives it is today.

Could you imagine going a day without checking your social media accounts, making a purchase from one of the millions and millions of online shopping sites, or managing your daily admin via an email account or online banking? I certainly couldn't!

How have web technologies evolved with time?

The web is built on several technologies working together to produce the dynamic resource it has become. But what are these, and how did they come about?

The basic building block of the web is a markup language called HTML. This enables content to be presented to the user in a particular way using 'tags'. Without it the web simply couldn't function. HTML was introduced as an experimental technology in 1992, allowing web designers to build a page using text, images and a basic framework to share information to users browsing remotely from their computer.

Mosaic was the first browser to be released, and despite it being launched eons ago in web technology terms, it is still recognizable to a user of a web browser today. Opera and Internet Explorer soon followed, as did HTML2, an evolution of HTML. In a relatively short space of time HTML3 and HTML4 were introduced, and included significant input from the World Wide Web Consortium (W3C) in order to ensure that competing interests from involved parties wouldn't compromise the technology.

HTML4 would become recognized as THE version of HTML for the next ten years because of this, the '4' was invariably dropped in favour of just 'HTML'.

Meanwhile, Javascript, Java and Flash were developed and launched to allow greater complexity in the design, animation, interactivity and functionality of websites. CSS was then introduced to separate the content of a webpage and its styling. Several other browsers followed, including Safari, Firefox and Chrome, and small updates were made in the guise of XML in the following 10 years but it wasn't until 2008 and the introduction of HTML5/CSS3 that HTML made a serious leap forward. HTML5 gave the designer and the user even more scope for dynamic, interactive client side content, running natively in the browser, Flash having been long since phased out due to its reliance on a third-party plugin.

Maddison Creative web design Newcastle were founded in 2009

Today, the main driver of technology change is the increasing number of devices that browsers use to access websites - mobile phones, tablets, touchscreen devices - all dictate how websites are built, replacing the once ubiquitous desktop browser.

How do we go about building a website, and what web design is involved?

The process that ends up with a successful, beautifully designed, fully functional, well marketed and promoted usually begins with a great idea. Whether this idea is a product or service, or something to plug a gap in the market, a way of making money or something that entertains people - this idea is the key to making your project a success. You need to have a realistic expectation of what success looks like and a plan of how you're going to get there. You could have the best website in the world, and if your idea is a duffer, it's going to flop.

Once you have this idea and plan, an idea of how you're going to measure success, backed up with a good bit of market research you can think about how you're going to push your idea online. (The internet has become that significant that to not have a website in this day and age is not an option!). That's when Maddison Creative web design Newcastle comes in. We can help you with expert industry knowledge of what works and what doesn't. What can be achieved, and how we can achieve it. What you're going to need, how long it will take and how much it's all going to cost. We will generally then come up with a site structure, with a number of levels, and a flat design/visual/creative. Once these two key elements have been agreed then we set to work putting the two together and voila! You have a website. The hard work doesn't stop there though. Many people think that you build a website, and you can then sit back and watch it work its magic year after year. Unfortunately it's not like that - a website (and its search engine performance) are a living, breathing animal. You have to tend to it, update it, improve it, add to it and love it, otherwise it won't perform to it's maximum and you won't get most from it.

From a practical point of view, you need a domain (an address for your website so people can find it), you need a hosting company to provide you with space on one of their servers (a computer that you can access via the internet) and you need the files you create, nicely arranged into folders. Once you have all these, you attach your domain name to your server, and software that allows you to FTP (File transfer protocol) or upload your files onto your server. Once they're up there then the world can see your site and you're off!

Maddison Creative web design Newcastle can arrange all of this for you - we have great relationships with a number of hosting companies, and we use the latest FTP software, so it's not something you need to worry you - it's included in all new website packages. If you have an existing website and you like to keep the domain name and/or hosting provider, that's not a problem either, we can simply use your existing setup to upload the new site to.

Can you update and develop my existing website, built by someone else?

Yes, not only can we build you a website from scratch, but we can also work with what you already have to increase performance, update any branding you might have, or bring the technology up to speed. Essentially we can give it a new lease of life!

How do we measure the success of our website, and what web design tools are available for reporting?

If you own a restaurant you have some ways of monitoring how your businesses is performing; you can check your takings and orders, you can take a look at your bookings and you can monitor how much stock you're getting through, and you can anecdotally measure when the waiters and waitresses are busy, but beyond that there's nothing more specific you can drill down into to gauge how your business is performing and how to improve it. Wouldn't it be great if you could find out exactly how many people looked at your menu at the door and decided to move on to the next restaurant? How many people tried to book a table and who couldn't because you were busy, and at what time? Which were your most popular tables and why?

With a website and with the reporting tools we have available to us as webmasters/website owners and web deisngers and developers we now have all this insight available to us at the click of a mouse. You can find out who visited your site and where they are located, what time they navigate to your site, how long they spent there, where they came from and which page they left at. Which links they clicked on, whether or not the purchased anything and whether they engaged with any of your multimedia content - did they watch your video to the end or did the bail after 30 seconds?

This also applies to your online advertising/emails - you can interrogate any number of metrics to determine whether or not your campaign is a success, which bits of it worked, which didn't and where you should focus your energy on improving, to ensure that it is a success the next time you run it.

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