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Digital design for the web - promote your business online

How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

Graphic Design for the web

Often, graphic design is used as another term for 'print design' ie. design for printed communications; leaflets, posters, brochures, logo design, magazine layouts and advertising. However, in 2017 there is so much crossover between website design (digital design or even 'graphic design for the web') and graphic design, it's very difficult to tell where one ends and another begins. Often the same designer will be responsible for online and offline creative, blurring the lines even more. Generally though, a designer will specialise in one discipline (either web or print) but will need to be able to be comfortable with the other in order to succeed in design.

How do we go about building a website, and what web design is involved?

The process that ends up with a successful, beautifully designed, fully functional, well marketed and promoted usually begins with a great idea. Whether this idea is a product or service, or something to plug a gap in the market, a way of making money or something that entertains people - this idea is the key to making your project a success. You need to have a realistic expectation of what success looks like and a plan of how you're going to get there. You could have the best website in the world, and if your idea is a duffer, it's going to flop.

Once you have this idea and plan, an idea of how you're going to measure success, backed up with a good bit of market research you can think about how you're going to push your idea online. (The internet has become that significant that to not have a website in this day and age is not an option!). That's when Maddison Creative web design Newcastle comes in. We can help you with expert industry knowledge of what works and what doesn't. What can be achieved, and how we can achieve it. What you're going to need, how long it will take and how much it's all going to cost. We will generally then come up with a site structure, with a number of levels, and a flat design/visual/creative. Once these two key elements have been agreed then we set to work putting the two together and voila! You have a website. The hard work doesn't stop there though. Many people think that you build a website, and you can then sit back and watch it work its magic year after year. Unfortunately it's not like that - a website (and its search engine performance) are a living, breathing animal. You have to tend to it, update it, improve it, add to it and love it, otherwise it won't perform to it's maximum and you won't get most from it.

From a practical point of view, you need a domain (an address for your website so people can find it), you need a hosting company to provide you with space on one of their servers (a computer that you can access via the internet) and you need the files you create, nicely arranged into folders. Once you have all these, you attach your domain name to your server, and software that allows you to FTP (File transfer protocol) or upload your files onto your server. Once they're up there then the world can see your site and you're off!

Maddison Creative web design Newcastle can arrange all of this for you - we have great relationships with a number of hosting companies, and we use the latest FTP software, so it's not something you need to worry you - it's included in all new website packages. If you have an existing website and you like to keep the domain name and/or hosting provider, that's not a problem either, we can simply use your existing setup to upload the new site to.

What are the benefits of advertising my business dynamically online via a website?

One of the great features of promoting your business via the web is that you can add to your site almost instantaneously. You could think of an idea for a promotion one lunchtime and but close of business it can be live, with little or no lead time and no costly printing to contend with.

Unlike printed media and traditional advertising methods, if you publish your website and you decide that your offer is no longer available, your prices need to change or you want to change your messaging, you can do it quickly, easily, and more importantly very cost effectively 'on-the-fly', allowing you to be as reactive and as responsive to market forces as you wish.

Similarly, if you have something time-sensitive you wish to communicate to your customer base, you can add it to your site where it can be made live immediately, and once it's no longer needed it can be taken down just as quickly.

You no longer need to scrap boxes and boxes of flyers, or have expensive TV or radio commercials remade. You simply contact your web manager/designer, let them know what the update is, and they will update hassle free. Should you have opted for a CMS (Content management system) website where you have the ability to update the content yourself, then it's even easier! You simply log in to the admin area, navigate to the page in question, edit your text, hit save and you're done!

More answers to web design questions...

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