Get in touch today to find out how we can help your business succeed

Help people find your website with best-practice design and sear

Websites and the World Wide Web - what are they?

The Web, or World Wide Web (www) is a series of linked (by hyperlinks) documents that can be accessed via the internet.

The web and internet are often confused but are actually two different things - the web is the network of documents that is hosted on the internet, which is a giant network of computers that can communicate with each other. The web as we know it came about in the late eighties, an invention of British physicist Tim Berners-Lee, then an employee of Cern in Switzerland. The first browser was made available to the public a couple of years later, allowing anyone in the world to access 'The Web'.

To access the internet, a user requires a computer, an internet connection and a program known as a browser, which allows your computer to interpret web resources. Viewing a webpage requires the user to type in a 'Domain name' or URL into a browser to go directly to any given site, or navigate to a Search engine. Search engines constantly crawl the web for any document they are able to access and record content from each of those pages, ranking them by how relevant and suitable they are to the user searching, based on what they're searching for. Originally, websites were only able to display information with limited functionality, but as the technology has grown, so has the capability of the web and websites to interact with users and to query any number of data sources, resulting in the web being the necessity in each of our lives it is today.

Could you imagine going a day without checking your social media accounts, making a purchase from one of the millions and millions of online shopping sites, or managing your daily admin via an email account or online banking? I certainly couldn't!

What are the advantages of making use of a website to promote and market my business online?

One advantage of promoting and marketing your business by means of a website is that you can promptly and easily make updates to your online promotional material. Unlike print marketing and advertising you can come up with a new marketing initiative in a meeting at 9am, by lunchtime it can be live and you will know whether or not it's likely to be a success by the time you go home at half five, changing or updating your offering the next morning should you wish. You can also react to market forces or opportunities in the market, being among the first movers when an opportunity presents itself. Print advertising simply wouldn't allow you to do this, the lead times being significantly greater.

It also reduces the amount of time and money you spend on outdated campaigns. Once your offer changes or is no longer available, with a print campaign all of your posters and flyers that you've painstakingly had produced at great expense need to go in the bin, with great cost to you and a significant cost to the environment. With a website, you simply get in touch with your webmaser/web designer/website manager and they will quickly and cleanly make the change for you online, and you are ready to go with absolutely no waste. And should you have chosen to have a content managed website (CMS) it's even easier - you simply log in to your site and make the changes yourself.

Web development and web design - what's the difference?

To build a fully functional, beautifully designed website traditionally requires a web developer and a web designed working together, to cover off all aspects of the design and build. While it is true that a lot of developers are comfortable designing and a lot of designers are comfortable developing the two disciplines are distinctly different:

A web developer is primarily responsible for coding, server-side, in order to allow the website to function. This can include managing the server and the transfer of files and additionally some client-side scripting such as Javascript, but it is predominantly programming.

A web designed on the other hand is responsible for the aesthetics of the site, along with the user-journey and experience. This may also include client-side scripting such as Javascript and HTML, but it is traditionally about the design and layout of the page, imagery, colours, branding and user behaviour.

How do we measure the success of our website, and what web design tools are available for reporting?

If you own a restaurant you have some ways of monitoring how your businesses is performing; you can check your takings and orders, you can take a look at your bookings and you can monitor how much stock you're getting through, and you can anecdotally measure when the waiters and waitresses are busy, but beyond that there's nothing more specific you can drill down into to gauge how your business is performing and how to improve it. Wouldn't it be great if you could find out exactly how many people looked at your menu at the door and decided to move on to the next restaurant? How many people tried to book a table and who couldn't because you were busy, and at what time? Which were your most popular tables and why?

With a website and with the reporting tools we have available to us as webmasters/website owners and web deisngers and developers we now have all this insight available to us at the click of a mouse. You can find out who visited your site and where they are located, what time they navigate to your site, how long they spent there, where they came from and which page they left at. Which links they clicked on, whether or not the purchased anything and whether they engaged with any of your multimedia content - did they watch your video to the end or did the bail after 30 seconds?

This also applies to your online advertising/emails - you can interrogate any number of metrics to determine whether or not your campaign is a success, which bits of it worked, which didn't and where you should focus your energy on improving, to ensure that it is a success the next time you run it.

More answers to web design questions...

Where to next?